My boyfriend was a Gold's member for roughly 8 years and stayed with the gym when it transitioned to Blue Moon. Yesterday, I witnessed how much Blue Moon does NOT value loyalty. I was finishing a move I learned in their Body Pump class, (a deadlift with 5 lbs of weight!), when a worker told me to stop. My boyfriend questioned his request and another kid worker, Adam, rudely told him that Blue Moon isn't the gym for him and that he'd gladly help him cancel his membership. No explanation, just plain rude and confrontational; ZERO customer appreciation or service. We were shocked so we both canceled our memberships yesterday. This gym is dirty, overcrowded, and lacks heavy weights anyways. There are way better gyms out there for us than to be subjected to this kind of condescending treatment at Blue Moon. I rate this gym a negative star!
Blue Moon Fitness Jillian Ryan
Jillian Ryan
My boyfriend was a Gold's member for roughly 8 years and stayed with the gym when it transitioned to Blue Moon. Yesterday, I witnessed how much Blue Moon does NOT value loyalty. I was finishing a move I learned in their Body Pump class, (a deadlift with 5 lbs of weight!), when a worker told me to stop. My boyfriend questioned his request and another kid worker, Adam, rudely told him that Blue Moon isn't the gym for him and that he'd gladly help him cancel his membership. No explanation, just plain rude and confrontational; ZERO customer appreciation or service. We were shocked so we both canceled our memberships yesterday. This gym is dirty, overcrowded, and lacks heavy weights anyways. There are way better gyms out there for us than to be subjected to this kind of condescending treatment at Blue Moon. I rate this gym a negative star!
My boyfriend was a Gold's member for roughly 8 years and stayed with the gym when it transitioned to Blue Moon. Yesterday, I witnessed how much Blue Moon does NOT value loyalty. I was finishing a move I learned in their Body Pump class, (a deadlift with 5 lbs of weight!), when a worker told me to stop. My boyfriend questioned his request and another kid worker, Adam, rudely told him that Blue Moon isn't the gym for him and that he'd gladly help him cancel his membership. No explanation, just plain rude and confrontational; ZERO customer appreciation or service. We were shocked so we both canceled our memberships yesterday. This gym is dirty, overcrowded, and lacks heavy weights anyways. There are way better gyms out there for us than to be subjected to this kind of condescending treatment at Blue Moon. I rate this gym a negative star!
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